Egress Window Well and Basement Window GuideHere's what to expect with our installation and professional project management services.
What to Expect/Step by Step Egress Window Project Management Process and Guide
From start to finish you will find that communication and superior customer service and craftsmanship are our first priority in the egress window installation process.
You will never be left guessing as we will be there every step of the way to assist and guide you through the process.
1) Initial Phone Conversation
The first step is to call us at 303-955-2969. At that time we will go over basics and answer any initial questions you may have. An estimate of your project cost will be given at this time, as well as educating you on what to expect during construction, a timeline and scheduling. The estimate given over the phone will be the final cost in most cases, provided we have all of the accurate information. If the job is of the larger scope and includes custom upgrades and special circumstances, a ballpark cost will be provided over the phone and an accurate estimate will be provided after the onsite proposal.
Information we need to provide an initial egress window estimate include; year of home, city the home is in, if there is an existing window, finished or unfinished basement, possible exterior obstructions, the size of egress window that you want, and any upgrades or additional options.
➢ The average lead time from the 1st phone call to the actual work is 4-6 weeks; during peak seasons the schedule fills very quickly and sometimes the lead time can be much longer.
➢ If timing is of the essence for you, we can pre-schedule the work with no obligation to you.
➢ Your project will remain on our schedule until you’ve had a chance to review the formal proposal, which is provided after the onsite consultation.
➢ Once you’ve had a chance to review the proposal you will have at least 48 hours to decide if you would like to hire Basement Windows of Denver and remain on the schedule.
2) Onsite Consultation
An onsite assessment by Justin Kruse, the owner of Basement Windows of Denver by Kruse Construction will be scheduled within 5 working days. An email will be sent to you with confirmation as well as a copy of our business insurance and a list of references. At the time of the appointment, Justin will go over design, placement, drainage, sizing, window well options, window well cover options, building codes in your city, and product options. We will give you all of the information you need to make an informed decision including; options, possible complications, time line etc.
3) Formal Proposal
Once the on-site assessment is complete we will prepare a detailed proposal and email it to you within 48 hours. The proposal itemizes each detail of your project, including price, contracted work and warranty specifics.
If you would like to move forward, simply print, sign, scan, and email the proposal back to us to confirm your project on our schedule.
4) Engineering & Permit
Based on your jobs specific needs and the city of residence we then take all necessary steps needed to assure your project meets all standards and codes. We will send the information to our licensed structural engineer to begin drawings to be presented to the building department for permitting.
Basement Window of Denver by Kruse Construction will also take care of organizing the utility locates, which will be completed before the scheduled start date. An email will be sent to you the week prior and it will include the detailed schedule, what to expect each day and how to prepare.
5) Day #1- Excavation
Nearly all of our excavations are done by hand and it takes 1 day. For more than 2 egress windows we may need another day, this will be decided and planned on in advance. In some cases, we need to utilize machinery for the excavation. Our excavator is very compact as to not disturb landscaping and only used in cases when absolutely necessary.
6) Day #2- Cut & Install
We will take steps to cover and protect your home from excessive dirt and debris. The egress window(s) will be completely installed and ready for inspection.
7) Day #3- Inspection & Interior Trim
Once the Building department does an inspection, we will complete the egress window project by installing the interior trim (if applicable).
Upon completion of the installation of your new egress window(s) we will do an extensive cleaning of all of the construction areas. You won’t have to lift a finger when you use Basement Windows of Denver by Kruse Construction!